A set of frameworks to aid the project manager in conceptualizing and implementing knowledge management initiatives (Liebowitz & Megbolugbe, 2003)
Montag, Juli 14th, 2008
Liebowitz, Jay; Megbolugbe, Isaac: A set of frameworks to aid the project manager in conceptualizing and implementing knowledge management initiatives; in: International Journal of Project Management, Vol. 21 (2003), No. 3, pp. 189-198.http://dx.doi.org/10.1016/S0263-7863(02)00093-5
Liebowitz & Megbolugbe describe three frameworks which can be used by practitioners to think about Knowledge Management (KM) approaches. Firstly the outline Wiig’s framework which describes the knowledge activities cycle (Conceptualise –> Reflect –> Act –> Review –> Conceptualise…) and the connected workplace structure (Business processes, [used in] Knowlege items, [bound to] organisational roles).
Secondly they present the Knowledge Management Pyramid and thirdly they derive a new implementation framework. Liebowitz & Megbolugbe’s framework connects the KM Intentions and Needs with the KM Solution via 4 knowledge objects/critical factors. (1) Knowledge taxonomies, (2) organizational culture, (3) user feedback on usability and functionalities, and (4) alignment with business strategy and senior management committment.
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