Strategic
CSR through Innovation and Top
Management Team Decision Making: Evidence from Eco-Friendly
Automobile Industry Case Analyses
PhilSoo Kim and JaeJoon You
Yonsei University, REPUBLIC OF KOREA
Email: kimseolhyun@yonsei.ac.kr,
jaejoon.you@yonsei.ac.kr
Abstract—Our research derives strategic CSR in the lens of
resource-based view (RBV) to scrutinize eco-friendly automobile industry.
According to RBV, the ramification of strategic CSR is treated as firm-specific
resource that provides competitive advantage. Cases of innovative ecofriendly
automobiles are considered to initiate strategic CSR exploiting long term
values driven by the determinants of innovation and top management long term
orientation (LTO). We conduct case analysis focusing on eco-friendly innovation
technology competent companies including Toyota, Volkswagen, General Motors,
Daimler, and Ford. We selectively limit our analysis with Hofstede’s long term
orientation criteria researching on 5 automobile companies. We contend that top
management teams’ (TMT) long term decision making toward innovation derived
from nationality renders differences toward deviation of eco-friendly strategic
CSR and performance. We propose that firms with long term oriented TMTs prefer
strategically innovative decision making assessing long term profitability. Our
result comprises with the fact that Toyota’s top management will derive
innovation through strategic CSR exploiting long term performance compared to competing
firms in the ecofriendly automobile industry.
Index Terms—strategic CSR, eco-friendly automobile
industry, top management team, resource-based view
I. INTRODUCTION
Corporate social responsibility
(CSR) has gained momentum in the last few decades in contemporary corporate
practices and academics on a wide range of issues. Manifold corporations are
encouraged to behave socially responsible [1], [2] and vigorously engage to
advance social benefits to rejuvenate performance [3]. Corporations are
utilizing CSR as a mechanism to address social and environmental issues to
achieve competitive success.
Reference [4] purports that
firms vigorously understand creating and capturing value through connecting CSR
strategically [5]-[12]. Strategic CSR coupled with innovation evolve into
‘Innovative CSR’ enhancing technologies to create new value for various stakeholders [13]. Strategic CSR
provides valuable resources for the firm [14] to foster innovation [15].
Moreover, Scholars like [16], [17] stress the fundamental imperatives of top
management’s decision making assessment regarding CSR activities to achieve
performance. These strategic determinants are fundamental imperatives to
strategic CSR and performance.
Nowadays, automobile manufacturers are aggressively
initiating strategic CSR imperatives that would trigger competitive advantage
to create long term values. The eco-friendly automotive industry has penetrated
into an age of competition for strategic CSR. Reference [18] purports that
automobile manufacturers are building consensus on environmental social
responsibility that would eventually lead to sustained competitive advantage.
Reference [19] asserts that automotive manufacturers have introduced various
technologies and strategies regarding eco-friendly innovation. TMTs of the
automobile firms have confronted recondite strategic uncertainties to exploit
sustaining competitiveness in the transformation of eco-friendly industry
trend.
Stemming from this contention, the research question is
relevant to what determines strategic CSR and performance. Though strategic CSR
research upsurge interest among manifold scholars in the field of management,
study relevant to exploiting determinants of strategic innovation and top
management strategic decision criteria on performance has not been discussed.
The rationale for scrutinizing strategic CSR research context is germane
through closely observing eco-friendly automobile industry. To the best of our
knowledge, this study is the first to explore strategic CSR determinants and
performance implications through the scrutiny of the eco-friendly automobile
industry analysis.
The next section reviews
relevant literatures on the relationship between strategic CSR and performance.
We also generate hypotheses in this section. The third section elaborates data
and methodology. The fourth section reports the results through the case
analysis and financial data. The last section presents our conclusions.
II. STRATEGIC CSR AND PERFORMANCE
A. Strategic
CSR and Resource-Based View
Contemporary management researchers advocate that business
should indulge in CSR initiatives that sustain realizing business benefits
[10], [11], [20]-[27]. This format of CSR refers to strategic CSR
[6]-[12].
The resource-based view [28], [29] contends that resources
are central to a firm’s survival that fundamentally differentiates the
performance. The RBV has been widely accepted as a theory that explains the
sources of competitive advantage and informs managers on how to identify these
sources of competitive advantage that are valuable, rare, non-inimitable, and
nonsubstitutable [28]. RBV perspective posits that it is significant for firms
to generate strategic resources [28]. However, the notion that resource itself
does not transform into competitive advantage [30], but it is quite necessary
to mention the importance of the ability of the firm to combine and integrate
the strategic resources that derive generation of competitive advantage.
Therefore, resources developed by the firm should be aligned with the
competitive context. In the reasoning, we argue that CSR activities should be
aligned in the similar manner to create strategic resources for the firm.
The concept of strategic CSR asserts from the angle of a
resource-based view stating that possessing and utilizing strategic resources
formulate competitive advantages [28][31]. Manifold scholars have strived to
assess strategic CSR through the lens of RBV. For instance, Reference [32]
identified CSR actions and intricate elements of strategic resources stemming
from the theoretical stance of resource-based view. Reference [33] derived the
RBV framework to construct a formal model of “profit-maximizing” CSR.
Although definitions may vary, strategic CSR can be defined
as any responsible activities that allow a firm to achieve a sustainable
competitive advantage [10] is a business strategy that integrates core business
objectives and core competencies to create business value and positive societal
and environmental value that is embedded in daily business culture and
operations. Strategic CSR also appends a social dimension to the value
proposition by taking a strategic approach to determine what strategic
activities and resources fundamentally confront satisfying both economic and
societal values [34] corporate devotion to meet social responsibility with
adequate strategic CSR that aligns with firm resources will obviously
strengthen the competitive advantage of the firm.
The concept of strategic imperatives of CSR aligning
competitive strategy is widely discussed to advocate theoretical foundation of
strategic CSR in diverse scholarly forums [35]-[37]. Reference [10] purported
that the fragmentation of strategic and societal values toward glancing the
context of corporate social responsibility renders limitations of analyzing
prospects for appropriate social responsibility. If they were to be combined
rather than segmented, it would be appropriable to discover the fact that CSR
can be a source of competitive advantage. By pursuing strategic CSR, firm can
increase their profitability and add values to products and services [38].
Therefore, CSR activities
referred to as strategic resources will create value enhancing competitiveness
for the firm. Porter and Kramer (2006) stressed that the ramification of CSR
activities should be designed to enhance the value of the firm. Furthermore,
they asserted that in order for CSR to be strategic, it should contribute to
value chain of firm [39] or improve the context of competitiveness [38].
Strategic CSR provides opportunities of competitiveness and stemming from this
vein, when a firm’s CSR activities improve the context of competitiveness of
the firm hence the CSR activity becomes strategic in nature [10].
B. Strategic
CSR and Innovation
Literatures on CSR relevant to innovation have slowly
enlarged its context over the decade with the terminology “corporate social
innovation” introduced by [42]. She designated that firms should use social
issues as a learning laboratory for identifying unmet needs and for developing
solutions that create new markets. However, as Reference [43] posits, most
firms remain stagnated on simplistic CSR to reduce risks and operational
cost.
Scrutiny on vast exploration of strategic CSR and innovation
represents the significance of the research context. Corporations in the
contemporary age must shift their attention to vigorously create long term
value through strategic CSR that nonetheless generates competitive advantages.
The integration of CSR as a strategic component creates value, novel ideas, and
opportunities applicable through innovation which leads to sound long term
performance. This ‘Innovative CSR’ is the key to strategic CSR and to creating
new values for various stakeholders and shareholders [13].
Fundamentally, CSR can be assessed as a cospecialized asset
that enhances the value of the firm’s overall reputation for quality or
enhances resources and capabilities [4]. This is especially the case when
CSRbased innovation occurs. For example, hybrid vehicles, electric vehicles,
clean diesel vehicles, bio-fuel and more are all co-specialized assets that are
based on CSR-based innovation. Strategic CSR referring to innovative
considerations has been assumed to create significant relevance to profitability
today providing win-win outcomes demonstrating opportunities for increasing
firm value. In this sense, we argue that strategic CSR derives opportunities of
innovation to play a significant role for the assessment of performance.
Hypothesis1. Strategic CSR
expedite innovation performance.
C. Strategic
CSR and the Logic of Top Management Team Long-Term Orientation
Reference [44] termed “strategic choice” in the ramification
to clarify the distinction between operational choices due to its complex
nature. Reference [45] addressed that if strategic choices possess a large
behavioral component, then to some extent they reflect the idiosyncrasies of
decision-makers. Accordingly, Reference [46] asserted that each top management
brings their own set of “givens” to an administrative situation with cognitive
base. Reference [47] insisted that managerial choice and selections are not
always consistent with the rational motives but influenced by the behavioral
factors of the top executives whom render strategic choice.
Reference [48] addressed that top managements’ nationality
inherent traits affect individual’s behaviors. Several researches in the
context of strategy suggest that executives’ nationalities have significances
not only for individual personalities and top management team dynamics but also
for strategic decision-making [49]-[51]. Echoing from this standpoint, innovation
activities that top management derives are continuum for idiosyncratic and
strategic outcomes.
Personal values are innate rigorously in the dimension of
Hofstede’s long term orientation (LTO), or Confucian dynamics, referred to as
‘an acceptance of the legitimacy of hierarchy and valuing of perseverance and
thrift, all without undue emphasis on tradition and social obligations which
could impede business initiative, [52], [53] among five dimensions (power
distance, uncertainty avoidance, masculinity, individualism, and long term
orientation) cultural framework. LTO represents a range of Confucian philosophy
that measures the difference between a dynamic future-oriented culture
corresponding to positive and long term perspective in opposition to a static
traditionally oriented culture.
Accordingly, Reference [54] argued that organizations
featuring traditional orientation of cultures emphasize short term value. Such
cultures are expected to be unfavorable for innovation due to imminent costs of
innovation and R&D expenditures that are expensed immediately hence
benefits are unlikely to be observed for several years [55]-[57].
On the other hand, Reference [58] in their study concluded
that the long term oriented cultures are more favorable to organizational
innovation. Cultures representing long term orientation obviously reinforce
promoting new product development and innovation process in all stages by
stressing future possibilities [59]. Thus, this study proposes that a long term
orientation perspective stemming from nationality background enhances business
innovation and will be reflected upon the decisions of top management team.
Hence, the significance of long term perspective of TMT
maintains to be the locus for the sustainable profits and future of the firm.
Top management LTO is important for formulating the innovation strategy that
settles the organizational climate and determines the direction of the firm.
Consequently, their values, preferences, and attitudes towards risks and
innovation have strong implications on the strategy and long term performance
[60].
Hypothesis2. Top management
team LTO expedites long-term performance.
III. DATA AND METHODOLOGY
To vividly grant circumspect evidence to our research
foundation, we observed hypothesized phenomena in the industry of eco-friendly
automobile and derived intensive case analysis. We conducted case study
research on five eco-friendly automobile firms to gather rich and in-depth data
[61], [62]. Case study methodology is appropriate when the researchers desire
to construct and test their theory in practice [62], [63]. This method is
especially valuable in research fields where there are few prior researches
[62], [64]. Through case studies, researchers are able to comprehend the
substance and principle of the phenomena studied and to construct theory from
practice [62]. In this research, case study analysis is conducted to
demonstrate our suggestions identifying innovation and strategic decisions of
top management teams of each firm during the research period relevant to strategic
CSR and long-term performance [34].
We collected data based on
three categories; innovation, top management team (TMT) LTO, and performance.
Among manifold automobile companies to represent the research settings, we
limit our analysis to top 5 companies chosen in the Fortune Global 500 2011
list. We sorted out the companies that reinforce eco-friendly technology in the
automobile industry. Toyota Motor of Japan, Volkswagen and Daimler of Germany,
and General Motors and Ford Motor of the United States are finally selected in
our research.
TABLE
I. ECO-FRIENDLY AUTOMOBILE COMPANY PROFILES IN 2011
Rank
|
Company Name
|
Sales (USD m)
|
Employees
|
1
|
Toyota Motor
|
246,831
|
317,718
|
2
|
Volkswagen
|
172,365
|
399,381
|
3
|
General Motors
|
135,592
|
202,000
|
4
|
Daimler
|
130,525
|
260,100
|
5
|
Ford Motor
|
128,954
|
164,000
|
We collected data of innovative
eco-friendly technology from the press articles, industry reports, and company
annual report. Specifically, we gathered interviews from press articles
conducted in the research period because we believe it is necessary to acknowledge
the decisions and opinions of top executives regarding strategic CSR. Financial
data for performance were collected from COMPUSTAT, Dow Jones Factiva. The
indication of the long term oriented decision making of TMT was rendered via
LTO score from Hofstede’s study and the Bloomberg database to view nationality
ratio of top executives’ of the firm. Table II signifies compositions of TMT
derived out from our rigorous case analysis.
TABLE
II. NATIONALITY OF TOP EXECUTIVES OF SUBJECT
|
Toyota
|
Volkswag en
|
GM
|
Daimler
|
Ford
|
Executive
|
19
|
9
|
8
|
8
|
23
|
Domestic
|
18
|
7
|
7
|
8
|
20
|
Foreigner
|
1
|
2
|
1
|
0
|
3
|
Domestic
Ratio
|
95%
|
78%
|
88%
|
100%
|
87%
|
Location
|
Japan
|
Germany
|
U.S.
|
Germany
|
U.S.
|
LTO score
|
78
|
28
|
25
|
28
|
25
|
Average
Tenure
|
26.3
|
5.4
|
16.2
|
10.5
|
10.3
|
COMPANIES
IV. RESULTS
A. Case Study Analysis
TABLE III. SUMMARY OF CASE ANALYSIS
|
STRATEGIC CSR IMPLICATIONS
|
Toyota
|
Long term
perspective of the top management team to devote in the development of hybrid
innovation technology aligned with strategic CSR imperatives. Toyota is
demonstrating strong leadership in the eco-friendly automobile industry
achieving revealing long term performance.
|
Volkswagen
&
Daimler
|
German automobile manufacturers improved diesel engine
technology instead of competing against Toyota’s hybrid innovation. Top
management team has propensity to demonstrate both long and short orientation
regarding strategic CSR and innovation. Performance is quite steady gradually
establishing strategic CSR boundary in a different manner compared to Toyota.
|
GM &
Ford
|
Top management teams of the American automobile industry
demonstrate short term orientation relevant to strategic CSR and innovation.
GM gave up consistently nurturing its first electronic vehicle produced in
1996 due to immediate unprofitability. Ford was lagged behind on hybrid
innovation technology. Performances of U.S. automobile manufacturers in the
eco-friendly automobile industry features to be detrimental.
|
Figure 1. Accumulated average R&D intensity in
2001-2010.
Figure 2. Accumulated average ROA in
2001-2010.
|
B. Performance Analysis
V. CONCLUSION
Figure 3. Proposed strategic CSR matrix
of eco-friendly automobile firms conclusion
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PhilSoo Kim, corresponding author, is
currently a Ph.D candidate at the Yonsei University School of Business. He
holds membership in the Korean Academy of International Business and Korean
Society of Strategic Management. He received his Bachelors and Master of
Science
in Business Administration at the Yonsei University. He can be reached at
Yonsei University School of Business
50 Yonsei-ro, Seodaemun-gu, Seoul,
120-749, at kimseolhyun@yonsei.ac.kr
JaeJoon You is currently a graduate student of
Ph.D program at the Yonsei University School of Business. He received his
Bachelors in Business Administration at the Yonsei University. He holds
Certified Public Accountant of Montana and Republic of Korea. He can be reached
at Yonsei University School of Business 50
Yonsei-ro, Seodaemun-gu, Seoul,
120-749, at
jaejoon.you@yonsei.ac.kr
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