THE MODEL OF PRODUCT DEVELOPMENT
A
production process is the system of process equipment, work force, task specifications,
material inputs, work
and information flows, etc. that are employed to produce
a product or service. The basic idea underlying the proposed model of process development
is that as a production process develops over time toward levels of improved output productivity, it does so with a characteristic
evolutionary pattern: it becomes more capital intensive, direct labor productivity
improves through greater division of labor and specialization, the flow of materials
within the process takes on more of a straight line flow quality (that is flows
are rationalized), the product design becomes more standardized, and the process
scale becomes larger. Productivity gains result from concurrent and often incremental
changes in these several variables, some of which are stimulated by changes in the
market, external to the firm (i.e. volume and product standardization) and some
of which arise from within the firm.
As
a process continues to develop toward states of higher productivity through incremental
changes in these factors, a cumulative effect is achieved that significantly alters
the overall nature of the process.
Research
on the product life cycle has started from the perspective of treating product characteristics
as the unit of analysis, and several studies have shown a relationship with changing
process characteristics. Studies of major products (petrochemicals, automotive,
electronics) in international trade have demonstrated a consistent pattern [15].
Performance-maximizing.
In the early phases of the product life cycle the rate of product change is expected
to be rapid and margins to be large. A firm with a performance-maximizing strategy
might be expected to emphasize unique products and product performance, often in
the anticipation that a new capability will expand customer requirements.
Performance-maximizing firms would be expected to rely more heavily on external
sources of information, and on more diverse sources of information than would others.
The critical insight for innovation is often obtained by identifying the relevant
product requirements rather than in new scientific results or advanced technology.
Sales-maximizing.
As experience is gained by both producers and users of a product, market uncertainty
will be correspondingly reduced. We might expect a greater degree of competition
based on product differentiation with some product designs beginning to dominate.
Sales-maximizing firms would tend to define needs based on their visibility to the
customer. Innovations leading to better product performance might be expected to
be less likely, unless performance improvement is easy for the customer to evaluate
and compare. The reduction in market need uncertainty, with greater diffusion of
product use enables increased application of advanced technology as a source of
further product innovation. At the same time forces that reduce the rate of product
change and innovation are beginning to build up. This stage of product innovation
roughly corresponds to the segmental stage of process evolution. Process changes
will largely be stimulated by the demand for increased output and these may tend
to be discontinuous (or major) process innovations that involve new methods of organization
and product design as well as production.
Cost-minimizing.
As the product life cycle evolves product variety tends to be reduced and the product
becomes standardized. Then as a progression the basis of competition begins to shift
to product price, margins are reduced, the industry often becomes an oligopoly,
and efficiency and economies of scale are emphasized in production. As price competition
increases production processes become more capital intensive and may be relocated
to achieve lower costs of factor inputs. Relocation may shift capacity overseas.
~ The prospects for high rates of market and organizational growth from radical
innovation, either product feature improvement or cost reduction, is not appreciable.
Unfortunately the pay-off required to justify the cost of change is large while
potential benefits are often marginal. Innovations will typically be developed by
equipment suppliers for whom the incentives are relatively greater and adopted
by the larger user firms [5].
The
pattern of relationships between a segment's stage of development and
innovation can be conceptualized as shown in Fig. 1. Changes in frequency of
innovation are shown on the vertical axis and related to the stage of process
and product development on the horizontal axis. A firm which does pursue the
evolution of its process segment to the extreme however may find that it has
achieved the benefits of high productivity only at the cost of decreased
flexibility and innovative capacity. It must face competition from: innovative
products that are produced by other more flexible segments that are more
capable of substituting products, foreign imports, competing products from
other industries with high cross-elasticity of demand, or process changes by
customers to eliminate the product directly [2]. In other cases it may not be
possible to achieve progression because of certain barriers or from a strategic
point of view the firm may find it advantageous to inhibit progression by
maintaining a high rate of product or model change. Any of these considerations
may alter the path of procession for a particular segment without necessarily
changing the relationship among the characteristics of strategy, innovation and
process development, exhibited at a given stage for a given process segment.
Fig1. Innovation and stage of development.
FIG.I.
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